P 271956Z JUL 16 FM DFAS CLEVELAND OH TO AIG 4676 AIG 4678 AIG 4730 BT UNCLAS FM DFAS CLEVELAND OH TO AIG 4676 AIG 4678 AIG 4730 SUBJ/LOADING CASES IN DEFENSE WORKLOAD OPERATIONS WEB SYSTEM (DWOWS) FOR HARDSHIP DUTY PAY-TEMPO PROCEDURE// MILITARY PAY ADVISORY 23/16// REF/A/MPA/P 201451Z NOV 14 MPA 46/14// REF/B/MILPERSMAN 7220-075/NOVEMBER 2014// NARR/REF A ANNOUNCED THE IMPLEMENTATION TO PAY HARDSHIP DUTY PAY-TEMPO (HDP-T) EFFECTIVE 17SEP14. NARR/REF B ESTABLISHES POLICY FOR PAYMENT OF HDP-T FOR OFFICERS AND ENLISTED SERVICE MEMBERS FOR BOTH THE ACTIVE AND RESERVE COMPONENTS. POC/IDALIZ WILLIAMS/DFAS-JFLQ/CL/SYSTEM LIAISON AND PROCEDURES FOR DJMS-AC AND TONY BRIDGES/DFAS-JFLQ/CL/SYSTEM LIAISON AND PROCEDURES FOR DJMS-RC DIVISION/TEL: DSN 580-5886/TEL: COMM: 216-522-5886// RMKS/1. THE PURPOSE OF THIS MESSAGE IS TO PROVIDE GUIDANCE TO SUBMIT HARDSHIP DUTY PAY-TEMPO PAY CLAIMS TO DFAS-CL VIA DWOWS CASE MANAGEMENT SYSTEM. 2. IN ORDER TO EXPEDITE PROCESSING OF HDP-T ENTITLEMENT(S) PAY OFFICES MUST VALIDATE EACH SERVICE MEMBER ELIGIBILITY UTILIZING HDP-T PERSTEMPO PAY CERTIFICATION REPORT AS LISTED ON REF A. ONCE HDP-T ELIGIBILITY IS DETERMINED A CERTIFYING OFFICIAL MUST DIGITALLY SIGNED THIS REPORT IN ORDER TO PREVENT DELAYS OR CLOSURE OF DWOWS CASE WITH NO ACTION. NO WET SIGNATURE WILL BE ACCEPTED. 3. REF B, PAGE 7 PARA C1 STATES THAT A CERTIFYING OFFICIAL WHO IS ALSO ENTITLED TO HDP-T IS NOT PERMITTED TO VERIFY AND DIGITALLY SIGN THEIR OWN HDP-T ELIGIBILITY. DFAS-CL WILL NOT PROCESS THE WHOLE REPORT, IF IT WAS FOUND THAT THE CERTIFYING OFFICER IS ALSO INCLUDED IN THIS LIST. THIS FINDING WILL RESULT IN AN AUTOMATIC CLOSURE OF A DWOWS CASE WITH NO ACTION. TO PREVENT CLOSURE OF YOUR DWOWS CASE, PREPARE AN INDIVIDUAL HDP-T REPORT DIGITALLY SIGNED BY ANOTHER CERTIFYING OFFICIAL OR USE A HDP-T CERTIFICATION REPORT MEMO TO LIST HIS/HER HDP-T ENTITLEMENT AND IT MUST BE SIGNED BY ANOTHER CERTIFYING OFFICIAL. 4. ELIGIBLE SERVICE MEMBERS IN AN INDIVIDUAL AUGMENTEE (IA), ADSW, MOBILIZED ORDERS OR IN AN EMERGENCY LEAVE STATUS SHOULD BE LISTED IN AN EXCEPTION HDP-T CERTIFICATION MEMO AS LISTED ON REF B AND SIGNED BY A CERTIFYING OFFICIAL. 5. ONCE ELIGIBILITY IS DETERMINED AND A DIGITALLY SIGNED PERSTEMPO PAY CERTIFICATION REPORT OR AN EXCEPTION HDPT CERTIFICATION MEMO IS ISSUED AND SIGNED BY A CERTIFYING OFFICIAL A DWOWS CASE MUST BE CREATED AND SENT TO DFAS-CL FOR PROCESSING. 6. ACTIVE SERVICE MEMBERS PAID UNDER MPN-DWOWS CASES SHOULD BE SENT AS FOLLOWS: STEP A: DWOWS CASE DATA ELEMENTS. B. SYSTEM: ACTIVE C. SSN: 000009999 (FOR MASS TRANSACTIONS CASES OR USE INDIVIDUAL SSN FOR A SINGLE CASE) D. NAME: HDP-TEMPO XXX (FOR MASS TRANSACTIONS CASES OR USE INDIVIDUAL FULL NAME) XXX = REPRESENTS THE NUMBER OF CASES LISTED IN EACH MASS TRANSACTION CASE. E. DEPARTMENT: JFLQ F. CLERK CODE: MST G. TYPE OF CASE: HDP-TEMPO H. REC'D VIA: ADSN SUBMITTING REQUEST I. REMARKS: LIST ACTION NEEDED TO CORRECT EACH SERVICE MEMBERS' PAY ACCOUNT NOT TO EXCEED 500 CHARACTERS. INCLUDE REQUESTORS NAME AND CONTACT INFORMATION (RANK/TITLE, EMAIL ADDRESS AND PHONE NUMBER). J. SUPPORTIVE DOCUMENTATION MUST BE INCLUDED WITH EACH CASE, IE: DIGITALLY SIGNED HDPT PERSTEMPO REPORT OR AN IA/EXCEPTION HDPT CERTIFICATION MEMO. 7. SEPARATED SERVICE MEMBERS PAID UNDER MPN - DWOWS CASES SHOULD BE SENT AS FOLLOWS: STEP A: DWOWS CASE DATA ELEMENTS. B. SYSTEM: SEPARATION C. SSN: 000009999 (FOR MASS TRANSACTIONS CASE OR USE INDIVIDUAL SSN FOR A SINGLE CASE) D. NAME: HDP-TEMPO XXX (FOR MASS TRANSACTIONS CASES OR USE INDIVIDUAL FULL NAME) XXX = REPRESENTS THE NUMBER OF CASES LISTED IN EACH MASS TRANSACTION CASE. E. DEPARTMENT: JFLQ F. CLERK CODE: MST G. TYPE OF CASE: HDP-TEMPO (SEPARATION) H. REC'D VIA: ADSN SUBMITTING REQUEST I. REMARKS: LIST ACTION NEEDED TO CORRECT EACH SERVICE MEMBERS' PAY ACCOUNT NOT TO EXCEED 500 CHARACTERS. INCLUDE REQUESTORS NAME AND CONTACT INFORMATION (RANK/TITLE, EMAIL ADDRESS AND PHONE NUMBER). J. SUPPORTIVE DOCUMENTATION MUST BE INCLUDED WITH EACH CASE, IE: HDPT PERSTEMPO REPORT, IA/EXCEPTION HDPT CERTIFICATION MEMO, SEPARATION WORKSHEET AND DD214. SEPARATION WORKSHEETS MUST LIST HDPT PERIOD(S) OF ENTITLEMENT AND MUST BE ATTACHED WITH ITS HDPT DWOWS CASE. DD214 IS REQUESTED IN THE EVENT CASE NEEDS TO BE FORWARDED TO DFAS-IN FOR OUT OF SERVICE DEBT(S) ADJUDICATION. 8. RESERVE SERVICE MEMBERS PAID UNDER RPN - DWOWS CASES SHOULD BE SENT AS FOLLOWS: B. SYSTEM: RESERVE C. SSN: 000009999 (FOR MASS TRANSACTIONS CASE OR USE INDIVIDUAL SSN FOR A SINGLE CASE) D. NAME: HDP-TEMPO XXX (FOR MASS TRANSACTIONS CASES OR USE INDIVIDUAL FULL NAME) XXX = REPRESENTS THE NUMBER OF CASES LISTED IN EACH MASS TRANSACTION CASE. E. DEPARTMENT: JFLQ F. CLERK CODE: MST G. TYPE OF CASE: HDP-TEMPO OR HDPT (SEPARATION) H. REC'D VIA: ADSN SUBMITTING REQUEST I. REMARKS: LIST ACTION NEEDED TO CORRECT EACH SERVICE MEMBERS' PAY ACCOUNT NOT TO EXCEED 500 CHARACTERS. INCLUDE REQUESTORS NAME AND CONTACT INFORMATION (RANK/TITLE, EMAIL ADDRESS AND PHONE NUMBER). J. SUPPORTIVE DOCUMENTATION MUST BE INCLUDED WITH EACH CASE, IE: HDPT PERSTEMPO REPORT, IA/EXCEPTION HDPT CERTIFICATION MEMO, SEPARATION WORKSHEET. 9. REF B PAGE 15 REFERS TO A DD 827 FORM FOR ARREARS IN PAY FOR RESERVISTS. IF NEEDED, THIS FORM MUST BE PREPARED AND ATTACHED TO A DWOWS CASE ALONG WITH MEMBER'S HDP-T CERTIFICATION REPORT MEMO LISTING THE START AND STOP OF HDP-T ENTITLEMENT AND A SEPARATION WORKSHEET LISTING FINAL PAY. DD 827 FORMS MUST BE SIGNED BY THE MEMBER AND A DISBURSING OFFICIAL. 10. PLEASE ENSURE THAT ALL ATTACHMENTS ARE CLEAR, READABLE AND ABLE TO DOWNLOAD AS NEEDED. 11. REQUEST WIDEST DISTRIBUTION POSSIBLE.//